Vani sent me a link to Perhaps the saddest IT story ever told.
"Misjudged the corporate market. The company built software products based on little market research, without a clear understanding of what the real problem worth solving was and where the sweet spot in terms of functionality and price/performance would be. Engineers asked where requirements came from, marketing said "trust us," and when it was all over, the sales people asked us what we were smoking. I understand this is life on the bleeding edge, but if you ask your customers what they want, they will tell you."
